WIDQ fully respects the intellectual property rights of third parties and has a strict zero-tolerance policy against any counterfeiting and/or infringement of such intellectual property rights.

We regularly review the product listings on our website for any possible intellectual property infringement. If any merchandise listings are found to violate WIDQ’s policies, they will be removed.

While we strive to avoid selling any infringing products on our site, due to the sheer number of products, vendors, and sellers, there are times when we are unable to detect or recognize intellectual property infringement. If you believe that your intellectual property rights have been infringed, please let us know by sending an e-mail to support@widq.com and we will respond promptly.

1. Eligible complaints include:
Trademark infringement: unauthorized use of an identical or similar trademark on goods that are identical or similar to the goods for which the trademark is registered.
Patent infringement: Unauthorized use of a design or utility patent that has been granted to another person.
Copyright Infringement: Unauthorized use of content or photographs created by another person or sale of another person’s copyrighted work, including books, CDs, software, etc.
Other activities deemed by local law to constitute intellectual property infringement.

2. Complaint Procedures:
To file a complaint, please notify us of the alleged infringement by sending an e-mail to support@widq.com. Upon receipt of your notification, we will quickly conduct an internal investigation and, if your complaint is accepted, we will take appropriate action concerning the allegedly infringing merchandise.

3. Actions we may take with respect to infringing merchandise:
Remove the allegedly infringing goods from our website.
Inform the seller of your complaint and provide them with your information so that you and the seller can clarify the issue.
Revoke the selling privileges withhold funds from the infringing seller and destroy infringing inventory in our possession when the allegations are proven and upheld in court.
Terminate the user account of an infringing seller who has committed three (3) willful acts of infringement.

In certain extreme cases, such as when a lawsuit is filed against WIDQ as a result of a Seller’s infringing behavior, or when WIDQ is required by a judicial law enforcement or administrative authority to terminate any account or take any similar action, the infringing Seller’s User Account will be terminated immediately.
Infringement cases will be recorded for one (1) year from the date of the sanction.